Sustainable Sage Accounting Software solutions – SBT, SBT VisionPoint, ACCPAC Pro and Sage Pro Products

Let us show you sustainable SAGE accounting software solutions.

First 15 minute consulation is free to new clients.   Get to know us.

We continue to provide support for SBT Accounting and SBT Vision Point products.

Sustainable Sage Accounting Software

Since 1993 we have supported all the SBT, SBT VisionPoint, ACCPAC Pro and Sage Pro products. This includes that following products from the SBT, ACCPAC and Sage Families:

• • SBT Series 6
  • SBT Series 7
  • SBT Vision Point
  • SBT Pro
  • SBT Pro Series
  • ACCPAC Vision Point 2000
  • ACCPAC Vision Point 10
  • ACCPAC Pro Series
  • Sage Pro Series
  • Sage Pro ERP

Immediate on line support is available 9:30 AM to 5:30 PM Eastern time from the support link above.  A hot support techline is available by calling 817-858-0222 or 800-732-3001 and pressing extension 1.   It will search through the technicians on line until one answers or until after 3 attempts it goes to voice mail and sends out text messages to the technical representatives.

If it’s an emergency and you fail to reach a technician, try extension 801 or 801.

Operating System Support
SBT Accounting, SBT Pro Series 5.0 and SBT Vision Point were written long before Windows 7.  You may have some issues getting it to run on these newer operating systems.  We can help.   ACCPAC Vision Point is a little easier to keep running but can still have issues.  

Customization and Support
We continue to customize these products to support your business needs and provide support as needed. 

Virtualization
Sometimes the software just won’t run on that new operating system or that new PC.  We offer virtualization services to allow you to run the software in a “virtual machine”.  So you can run some older version of Vision Point that won’t run on Windows 7 natively on Windows 7 using the XP virtual machine.

Conversion
When you are ready to move to another system we can help.  We can take you through the conversion path with the utilities built into Sage products or through other platforms.  We have a utility available that can export any file from the system to excel.

Payroll Support
We can help with payroll support including tax rate modifications and updated W2’s and reports. . Or export of data to third party printing and submission tools.

Contact us
Contact us to discuss these options and for other support needs.

Toll Free 800-732-3001 Enter 1 for technical support

Directions for login instructions for technical support

A hot line is available by calling (817) 858-0222 or (800) 732-3001 and pressing extension 1. The system will search through the technicians on line until one answers or after 3 attempts it goes to voice mail and sends out text messages to the technical representatives.

If you have a need for urgent support, we suggest you NOT call a specific individual for whom to leave a message.  That person may be unable to answer.   We suggest you use the above connection or place calls with everyone.   You can also send text messages.

Information on our support agreements can be accessed here

Thanks for being our client.